Good shipping info shouldn’t be hard to find. Here’s a simple breakdown of what to expect when you order gear from us, whether you’re down the street or on the other side of the world.
Delivery times
Delivery depends on your location and the shipping method you pick.
- Standard shipping usually arrives within a 3-5 business days.
- Express options are faster if you need something for an upcoming trip. Expect 2-3 business days.
- Rural or remote areas may take a bit longer. Up to 10 business days.
You’ll get a tracking link as soon as your order ships so you can follow it from the warehouse to your door.
Shipping costs
Costs vary based on package size, weight, and destination.
- Smaller items like gloves or goggles cost less to ship.
- Larger items like skis, snowboards, and boots may have higher rates because of their size.
- Some orders qualify for free shipping if they meet a certain minimum spend.
The exact cost is always shown at checkout before you confirm your order.
International shipping
We ship to many countries. Delivery times and fees will depend on your region.
A few things to keep in mind:
- Customs processing can add extra time.
- Some countries charge duties or import taxes when your order arrives. These fees aren’t included at checkout.
- Tracking updates may vary depending on the local carrier.
If you’re ordering for a trip, give yourself a comfortable buffer so everything arrives on time.
Holiday delays
Shipping networks get overwhelmed during the holiday season. Even express services can slow down.
To avoid stress:
- Order early if you need gear before a trip or as a gift.
- Check for holiday cutoff dates for your region.
- Expect that weather and carrier backlogs may add a day or two.
We’ll keep your tracking information updated so you know exactly where things stand.